Shipping and Returns

Saluda Beads ships via the United States Postal Service by First Class package.  Your order will typically be shipped within 1 - 2 business days.

While we are confident you will be 100% satisfied with your Saluda Beads purchase, the possibility exists of damage during shipping (or the occasional "oops" wrong order from our home office).  If for any reason you are not completely satisfied with your purchase, return the product within 30 days of receipt for a complete refund or replacement item.  To be eligible for a return, your item must be in the same condition that you received it.

To start a return, please contact us at contact@saludabeads.com with "return" in the subject line. Once we receive your correspondence, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return run the risk of not being accepted.